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Quick update - Janine called my wife back and said that she'd arrange for an engineer to phone and make an appointment. She said she'd phone to check it had happened. Good to her word, she phoned again (no engineer had called) and shortly after that, lo, an engineer did phone and made an appointment to come the next afternoon (ie, today - the 29th). Janine phoned again to check it had happened. All in all, not bad service for a change. Still no working phone though.
Posted by MFreestone at July 29, 2004 12:38 PM