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Credit where it's due - I just got a mail from NTL offering me a goodwill payment of £25 for the hassle I've been put through. I didn't have to write and complain again, so as long as the phone continues working, I feel that's a reasonable outcome. I wouldn't go so far as to recommend them to other people, but we'll call it quits for now.
Posted by MFreestone at August 4, 2004 03:17 PM