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Well, the NTL TV contract was coming up to the point where we'd have to start paying for it, and then it stopped working properly anyway (a little box saying "Loading" appeared in the screen and lots of features stopped working on the remote). So rather than face their customer service again, we just had Freesat installed and It. Just. Works. All the same free channels, £150 install and that's it. You can upgrade to proper Sky at any time if you want to.
Of course, even cancelling a service with NTL is painful. The woman wanted to know why I wanted to cancel (I told her), and then launched into a long explanation of why it would be more expensive for me. No doubt this performance was more for her benefit than mine, but it still shows the contemptuous view NTL have of their customers.
NTL are you listening? We still have phone from you, but if anything goes wrong with it, we're out the door and never coming back.
Update: A couple of caveats about the Sky service vs Freeview. Firstly, I seem to only be able to video the channel which the satellite is currently receiving. So I can timeshift a program, but I can't record something while watching something else. Bit rubbish. Also, because of some kind of contractual dispute between Sky and C4, you can't get E4 or More4 on Freesat. Also a bit rubbish.
Posted by MFreestone at August 26, 2005 03:41 PM